When it comes to buying a used boat; it's impossible to know what to expect. When it comes to buying a used boat out-of-state it becomes even more daunting. Not being familiar with the mechanics in the area of Seattle I was left completely to "word-of-mouth" references of people who might be able to work on my boats old engines (Ford Lehmans 120's). Brandon and Achievement Marine came highly recommended. Over the next several weeks they went entirely above and beyond the type of service I expected.
The very day I contacted him to discuss the possible work needed he made time to go and visit the vessel and make an assessment himself. Following that was a straightforward and accurate quote regarding the repairs and consistent updates as the work progressed. I can't explain what peace of mind it brought me knowing that they were keeping me in the loop like that. They even arranged to have spares of materials necessary for a long voyage through the Inside Passage brought on board and waiting for us when we finally arrived to bring our vessel home. It became very clear early on that Brandon and his team runs an operation at the highest level of both quality work and professionalism.
What really proved invaluable was the assistance Brandon provided even after the repair work was finished. That's something you just can't buy. Brandon made time to provide assistance remotely for advice on several unrelated issues when he certainly didn't have to. This company is passionate about their work and it shows and having someone that you can depend on when things go wrong even after the check clears is incredibly comforting. Thank you again, Achievement Marine!
Jarrod L.
Ketchikan, AK
I contacted Achievement Marine seeking help in diagnosing what appeared to be high oil pressure on my port engine. Brandon responded almost immediately to my email request. After several email exchanges he recommended that I install pressure gauges directly on the engines to obtain reliable pressure readings. He stated that he would be happy to install the gauges but suggested that installing these gauges was relatively straight forward and that I could easily do it myself! After installing the gauges I took readings under various engine loads and reported them back to Brandon. Brandon consulted the shop manuals and concluded that the oil pressures were well within the manufacturers recommended range. I was relieved. Brandon and I had over half of dozen email exchanges over the course of 4-5 weeks. Recognizing that Brandon had expended well over an hour or two of his time researching my problem I encouraged him to bill me for his time. I was pleasantly surprised when he refused to Bill me. I will definitely have Achievement Marine work on my boat next time I need engine work! I was also pleased to learn that they will travel to my home port which is over in a Port Ludlow and that they have a very fair method for calculating travel time (basically the clock doesn't start until they get OFF the ferry). Brandon - thank you for all of your help!
Gary G.
54' Ocean Alexander
Seattle, WA
Our Cummins engine replacement could not have gone any smoother, thanks to the team at Achievement Marine. Grateful for your honesty, efficiency and the best communication I've ever experienced in the marine industry.
Jason Moore
Bellevue, WA
Achievement Marine & Diesel Systems Marine have been serving the PNW for many years and were independently recommended to me by several professionals in the local marine industry as the best Diesel Mechanics in the around. They did not disappoint. One of the Hino diesel engines in my recently purchase motor yacht started smoking very badly during our first extended cruise. I called Achievement Marine shortly after returning to port, who sent mechanics out to diagnose the problem within 3 days of my call. They quickly identified the problem as bad fuel injectors. After bench testing them to confirm the diagnosis, they then had them rebuilt and reinstalled within a couple days. Sea trials confirmed the solution. The entire process took a little over a week from my first phone call to fully restored operation. Quick, expert service at a reasonable price. Can't ask for more than that.
Eric E.
Granite Falls, WA